Commerce Engineering

Storefronts that stay fast when the traffic arrives

Commerce is unforgiving in a specific way. Everything is fine until the one week where it is not, and a slow page or a wrong price converts directly into lost revenue. We build for that week, then keep the rest of the year boring.

8+
Years building software
500+
Projects delivered
50+
Engineers on staff
What we build

The storefront and the systems behind it

Most commerce problems that look like website problems turn out to be catalogue, integration or caching problems. We work on all of it, which is why the diagnosis usually holds.

Storefronts and headless builds

A custom Next.js front end over Shopify, Magento or a commerce API, or a well-configured platform build where custom is not worth the maintenance. We are direct about which one you need.

Marketplaces and multi-vendor

Seller onboarding, split payments, commission logic, vendor dashboards and dispute handling. The operational half of a marketplace is what decides whether it survives its first year.

Replatforming

Moving off a platform you have outgrown without losing rankings, order history or a quarter. Catalogue and customer migration, redirect maps, and a phased cutover with something to roll back to.

Performance and Core Web Vitals

LCP, INP and CLS treated as revenue metrics rather than a Lighthouse score. Image pipelines, edge caching, third-party script discipline and a budget enforced in CI so gains do not decay.

AI merchandising and support

Semantic search that copes with how shoppers actually type, recommendations built on your own behaviour data, and support agents that resolve order-status and returns questions against live systems.

Commerce operations

ERP, PIM, WMS, payment providers, tax, shipping and returns, normalised into flows your operations team can run without opening a ticket for every exception.

Where the money is

What we optimise for

Conversion, not traffic

Speed, search relevance, checkout friction and mobile behaviour. Getting more people to the site is a different budget; converting the ones already there is engineering.

Peak days without heroics

Load tested against your own worst historical hour, with caching, queueing and autoscaling arranged so nobody spends the sale weekend watching a dashboard.

Catalogue at real scale

Large SKU counts with variants, localised content and frequent price changes, indexed, cached and updated without the site going stale or the admin becoming unusable.

Support volume absorbed

Order status, returns, exchanges and delivery questions handled by agents with genuine access to your order systems, escalating with context when they should not decide alone.

How we start

Measure before you rebuild

01

Audit the funnel and the stack

Field performance data, search and checkout analytics, and a read of the platform and its integrations. The output is a ranked list of what is costing you orders.

02

Fix in order of revenue

Highest-impact work first, shipped continuously. Most stores get meaningful gains before a replatforming conversation is warranted, and some never need one.

03

Replatform only if it earns it

If the platform really is the ceiling, we plan a phased migration with SEO preserved, data verified, and a rollback at every stage. Never a single weekend cutover.

Stack

What we build with

Platforms
Shopify / PlusMagento / Adobe CommerceWooCommerceBigCommerceHeadless / custom
Storefront
Next.jsReactTypeScriptPWAEdge caching
Search & merchandising
AlgoliaElasticsearchTypesenseVector searchLLM agents
Operations
ERP / PIM / WMSStripePayPalAdyenTax & shipping APIs
Infrastructure
AWSGCPCloudflareRedisCDN & caching
FAQ

Questions we get asked

Only if you have a reason. Headless buys you front-end freedom and a higher speed ceiling, and costs you platform features you now maintain yourself. If your theme is the bottleneck and your team is small, fixing the theme is usually the better trade. We will tell you which situation you are actually in.
Not automatically. Magento is heavy but capable, and a lot of "Magento is slow" turns out to be extensions, uncached blocks and an unindexed catalogue. We have worked on it for years, so we can tell you whether you have a platform problem or a configuration problem before you spend a migration budget.
It can, badly, which is why it is the first risk we plan around: URL mapping, redirects, structured data, and a crawl comparison before and after. Rankings usually wobble for a few weeks even when everything is done correctly. Anyone promising otherwise is guessing.
Load testing against your own historical peak, a caching and queueing strategy for whatever fails first, autoscaling with headroom, and a code freeze window agreed in advance. Then someone on call who knows the system rather than a generic support line.
Three places reliably today: search relevance, product content at catalogue scale with a review step before publishing, and support deflection on order and returns questions. Personalisation helps once you have enough behaviour data to learn from. We would rather fix your search than sell you a recommendation engine you cannot yet feed.

Losing orders and not sure where?

Send us the storefront and your peak-week numbers. We will come back with a ranked list of what is costing you conversions and what each fix involves.

Book a commerce audit

Reviews

Clutch
5.0
Upwork
5.0
Google
5.0
Freelancer
5.0